Terms of Service | 服务条款

Helen Private Office LLC
Last Updated: April 2026

These Terms of Service (“Terms”) govern your use of the website, forms, chat widget, appointment booking tools, and services provided by Helen Private Office LLC (“Helen Private Office,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to these Terms.

1. Services

Helen Private Office LLC provides life insurance policy review, audit, consulting, and related educational services. Our services may include reviewing existing insurance policies, identifying potential coverage gaps, explaining policy features, and providing service-related recommendations based on the information made available to us.

Our services are provided for informational, educational, and advisory purposes only.

2. Consultations and Service Options

Helen Private Office may offer complimentary consultations, paid consultations, policy reviews, and family service packages, depending on the service selected and current availability.

Any consultation length, fee, package scope, or promotional offer shown on the website, booking page, invoice, or service materials will control for that specific service.

3. Appointments

By booking an appointment with us, you agree to the following:

You will provide accurate contact information

You will be prepared with relevant policy documents or information, if available

Cancellations or rescheduling should be made as early as possible

Repeated no-shows or misuse of booking access may result in cancellation of future appointments

We reserve the right to reschedule, decline, or cancel appointments when reasonably necessary.

4. SMS Communications

If you provide your mobile phone number through our chat widget or other approved contact methods, you may agree to receive customer care and follow-up text messages from Helen Private Office LLC related to your inquiry, appointment scheduling, service updates, or other service-related communications.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

5. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

6. Age Restriction

You must be at least 18 years old to use this website, submit personal information through our forms or chat widget, or enroll in any messaging communications from Helen Private Office LLC.

7. No Legal, Tax, or Investment Advice

Helen Private Office LLC provides policy analysis, educational information, and advisory support only. We do not provide legal, tax, accounting, or investment advice unless expressly stated otherwise in writing.

You should consult your own licensed attorney, tax advisor, accountant, or other qualified professional before making legal, tax, investment, or other regulated financial decisions.

8. Disclaimer of Warranties

Our website, forms, chat widget, appointment tools, and services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We make no guarantee regarding any particular financial, legal, tax, or insurance outcome.

9. Limitation of Liability

To the fullest extent permitted by law, Helen Private Office LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our website, communications, booking tools, or services.

Your use of our services and reliance on any information provided is at your own discretion and risk.

10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy here:

https://helenprivateoffice.com/privacy-policy

11. Changes to Services or Terms

We may update these Terms from time to time. Any updated version will be posted on this page with the revised “Last Updated” date.

We also reserve the right to modify, suspend, or discontinue any service, feature, or offering at any time.

12. Contact Information

If you have questions about these Terms, please contact us at:

Helen Private Office LLC
Temecula, CA 92592
Phone: (760) 249-7100
Email: [email protected]
Website: https://helenprivateoffice.com

© 2026 Helen Private Office LLC. All rights reserved.